Shipping policy
Shipping and Delivery Information
Dispatch Times
Noble & Page aim to process your order within 2-3 working days of receipt. We will send you a notification email when your order has been shipped.
If your order contains multiple items, your order may not be shipped until the whole order can be dispatched in a single delivery. You will be advised of any anticipated delays.
Orders for any personalised items will be processed in accordance with the estimated times shown on the product page, if different to those stated here.
Shipping charges
All delivery charges will be automatically shown at the checkout.
FREE DELIVERY ON ORDERS OVER £45*
Orders under £45
Orders will be shipped by Royal Mail Signed For or Tracked service – you may select your preferred option at checkout.
|
Item size |
Delivery Service |
Delivery Price |
Delivery Time (excluding handling) |
|
Up to 2kg Max size 45x35x16cm |
Royal Mail Tracked 48 |
£2.99 |
2 - 3 Working Days |
|
Up to 2kg Max size 45x35x16cm |
Royal Mail Tracked 24 |
£3.99 |
1 - 2 Working Days |
|
Up to 100g Max size 24x16.5x0.5cm |
Royal Mail 2nd Class |
£0.85 |
2 - 3 Working Days |
|
Up to 100g Max size 24x16.5x0.5cm |
Royal Mail 1st Class |
£1.35 |
1 - 2 Working Days |
*FREE DELIVERY ON ORDERS OVER £45
Free delivery is not available in the following postcode locations:
- BT - Northern Ireland
- HS - Outer Hebrides
- IM - Isle of Man
- ZE – Shetland Islands
- IV – Inverness
- KW – Kirkwall
If you place an order with a delivery address showing one of the above postcodes, you will be given the opportunity to either cancel your order or pay the additional shipping costs as below.
|
Order Weight |
Delivery Price |
|
0 - 2kg |
£5.99 |
|
2 - 15kg |
£11.99 |
Delivery notifications & tracking
We will email you when your order is dispatched by us. This email will include any relevant tracking numbers.
If we cannot deliver your order within the detailed time period we will make every attempt to discuss this with you and provide an expected delivery time. If this is not suitable, you can cancel your order and we will provide a full refund.
What do I do if I miss the delivery of my parcel?
If you are not home for the first delivery attempt, Royal Mail will leave a calling card with more information on how to collect your delivery or when they will re-attempt delivery.
What days will my order be delivered on?
Royal Mail deliveries vary depending on location, usually Monday to Friday.
Delivery Queries
If you have any queries regarding your delivery, please email us at enquiries@nobleandpage.com.
What if my order arrives damaged?
If any item arrives damaged, please contact us as soon as possible by email at enquiries@nobleandpage.com. We will then advise you on the best course of action.
